D | E

Here you can find out everything you need to know about the current travel situation.

Since December 16th, we are here for you again.

We’re open

We are incredibly happy that life and people are returning to the hallowed halls.

Of course, we will comply with the prescribed safety measures. We have summarised all the important information for you on this page.

Events without allocated seats are possible for up to 50 people. We will keep you informed about the Wälderness concerts. You can find more information here.

With the arrival email you will receive a link to the online check-in. We kindly ask you to use this service to avoid crowds at the reception. If you wish, we can leave your keys for you to collect yourself. 

Spa area 
A maximum of 12 people are allowed in the spa area at any one time. We are therefore extending the opening hours of the spa area to 12 noon to 9 pm. 
Massages are possible without restrictions.




Cancellation conditions & Insurance

Cancellation free of charge up to 7 days before arrival 
30 % deposit (this will be refunded if cancellation is made in good time) 
Except for the period over Christmas/New Year's Eve and during the Schubertiade. Separate conditions apply for these periods. 

Travel information

For the latest information on entry, exit, and testing opportunities, click here.

How long is my vaccination certificate valid?

Here you can calculate how long your vaccination certificate is valid. 

Is the spa area open?

Yes, the spa area is open from 12 noon to 9 pm. A maximum of 12 people are allowed to be there at the same time. 

Are masks compulsory in the hotel and restaurant?

Yes, FFP2 masks are mandatory in the entire hotel and restaurant.

Where can I find an overview of which rules apply to entry from my home country?

The service website "digital travel plan" will help you plan your trip to Vorarlberg and back home again.


Where can I park my car?

There are different parking spaces available around the Hirschen and the Wälderhaus. We also have a parking garage beneath the Wälderhaus, spaces are limited though. 

Can I go skiing here?

Oh yes, definitely! Woody Allen would call this a "Postcard skiing area". At Bödele you can ski with a unique panorama view: on the one side you have Lake Constanze, on the other side you have the view over the Bregenzerwald. The Bus to the ground station starts directly in front our hotel and takes about 10 minutes. If there is enough snow you can ski downhill until you reach our hotel again. You'll find more information at

Can I rent skis in Schwarzenberg?

Yes, we can organise rental skis for you. 

I can't live without my dog. Can I bring him to the hotel?

Unfortunately we have had some bad experiences with the combination of dogs and expensive antiquities in our hotel so most of the rooms are dog-free spaces. We're sure that you're dog is very well behaved, but we can't check on that information up front. To guarantee that you can still visit the Hirschen with your dog we have created two special dog-friendly rooms that you can still book. We charge a 25€ fee per dog and night. Dogs however are not allowed in the restaurant. 

Check in and Check out

Check in:
The rooms are available from 3pm. If you arrive earlier, just contact the reception, maybe your room is already available.

Check out: 
Check out is until 11am. Need a lie-in? Just let us know and you can stay longer for the price of Euro 10 per hour (abailability dependent).